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PlantCML Introduces New NG9-1-1 Product
Suite
Industry
Leader's New IP-Capable Solutions Help PSAPs
Meet Today's Needs, Prepare for Future
Temecula,
CA
— PlantCML, North America’s leader in
mission-critical communications and response, introduces three new Next
Generation 9-1-1 (NG9-1-1) solutions for public safety.
The new product suite includes
Orion™
Vela™,
Aurora™,
and Orion™
Aries™. These solutions
are Internet Protocol (IP)-capable, designed
to meet the current call-taking and
dispatching needs of 9-1-1 call centers,
while also providing an open path for future
transition into a total IP-based call
center.
“Our industry is embarking on a new era with more
and more call centers embracing NextGen
functionality every day,” said Tim Fuller,
president of PlantCML. “This cannot be a
sudden change, but rather a steady migration
in which each center will start this new
chapter at its own pace. Our new product
suite can help Public Safety Answering
Points (PSAPs) with the needs they have
today while also helping them prepare for
tomorrow.”
The new NG9-1-1 suite of solutions provides PSAPs
with the foundation for future processing of
non-traditional “calls”, integration of
voice, text and data, as well as real-time
resiliency, geodiversity, collaboration and
interoperability.
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Orion™ Aries™
(Automated Resource Incident and Event
Solution) is a robust Incident Management
System. Like its predecessor, ORION™
CADStar, this map-centric application
delivers data directly to an intuitive user
interface where call takers can track
resources, view premise history and access
supplemental information. It provides
duplicate call detection, multiple incident
display and browser-based reporting and can
be deployed with existing PlantCML
call-taking platforms.
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Aurora™ is a true NextGen Management Information
System providing flexible, comprehensive
reporting to call center management. The
application can integrate seamlessly with
new media, such as email and text messages
and provides the analytics necessary to
enhance operational efficiency.
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Orion™ Vela™ is an advanced mapping application
displaying the location of wireless and
wireline calls, supplying call-takers with
pertinent information including
comprehensive driving directions and
routing. The application allows users to
easily navigate maps, store previous views
for quick recall and provide hyperlinks to
documents and details associated with the
caller’s location.
Depending on a call center’s specific needs,
these solutions can be purchased separately
or as part of a complete suite.
About PlantCML
PlantCML, an EADS North America company, is
the industry’s leading provider of crisis
communications and response technologies.
For four decades, the company has developed
and supported comprehensive solutions for
call processing, incident and records
management and Computer-Aided Dispatch
(CAD). Today, PlantCML is pioneering the
next generation of 9-1-1 communications
through Voice over IP-enabled applications,
interoperable P25 radio systems and advanced
emergency notification technologies. For
more information, visit
www.plantcml.com.
For more information please contact:
Lorin Bristow
Vice President of Marketing
PlantCML
Tel : 615-791-3987
Email : lbristow@plantcml.com
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