What is the aim of consumer protection?
Consumer Protection Act, 1986 seeks to promote and protect the interest of consumers against deficiencies and defects in goods or services. It also seeks to secure the rights of a consumer against unfair or restrictive trade practices.
What are the two aims of the Consumer Protection Act?
The primary objective of the Consumer Protection Act is to establish consumer rights and provide free, effective and efficient enforcement of those rights through the establishment of the National Consumer Commission (NCC), the National Consumer Tribunal (NCT), accredited industry ombud schemes such as the Motor …
What is Consumer Protection Act?
The Consumer Protection Act, implemented in 1986, gives easy and fast compensation to consumer grievances. It safeguards and encourages consumers to speak against insufficiency and flaws in goods and services. If traders and manufacturers practice any illegal trade, this act protects their rights as a consumer.
What is meant by Consumer Protection Act?
Consumer protection means safeguarding the interest and rights of consumers. In other words, it refers to the measures adopted for the protection of consumers from unscrupulous and unethical malpractices by the business and to provide them speedy redressal of their grievances.
Who does the Consumer Protection Act protect?
It aims to protect consumers against poor-quality products and unfair business practices or contract terms with regards to transactions, repairs, refunds and delivery. A consumer is defined as “an individual acting for purposes that are wholly or mainly outside that individual’s trade, business, craft or profession”.
What are the features of Consumer Protection Act 1986?
Features of the Consumer Protection Act, 1986
- The Act provides for establishing three tier consumer dispute redressal machinery at the national, state and district level. …
- District Forum– Each and every district has a District Consumer Disputes Redressal forum. …
- State Forum– Each and every state has a state forum.
What is Consumer Protection Act 1986 state the salient features of the Act?
It covers all sectors-private, public or co-operative. It provides for establishment of consumer protection councils at the central, state and district levels to promote and protect the rights of consumers and a three-tier quasi-judicial machinery to deal with consumer’s grievances and disputes.
What is Consumer Protection Act 1986 PDF?
[24th December, 1986.] An Act to provide for the better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers’ disputes and for matters connected therewith.